About Us
UrbanXpress was built to solve a simple problem: too many courier services in Singapore are slow to
respond and vague on delivery times. We do the opposite.
Built Around Speed And Accountability
We started UrbanXpress because businesses deserve a courier partner who treats deadlines the way they do, as non-negotiable. Every shipment gets tracked, every delay gets communicated, and every customer
gets a direct line to someone who can actually help.
Core Values
We’re a small, hands-on team, which means less bureaucracy and faster answers. When you call
UrbanXpress, you get someone who knows your shipment, not a call centre reading off a screen. We built the business around three things: speed, honesty about timelines, and being reachable when it matters.
That approach is what keeps our clients coming back rather than shopping around for the next courier.
Our Vision & Mission
Our mission is to give Singapore businesses a delivery partner they don’t have to think twice about, one
that’s on time, easy to reach, and upfront when something needs extra attention.
Our vision is to become the go-to courier for businesses that value reliability over the lowest possible price,
because a missed delivery costs more than the shipping fee.